Welcome to NHAI
Welcome to NHAI

NHAI Website

The National Highways Authority of India was constituted by an act of Parliament, the National Highways Authority of India Act,1988. It is responsible  for the development, maintenance and management of National Highways entrusted to it and for matters connected or incidental thereto. The Authority was operationalised in Feb, 1995.

   EOI for Empanelment of Techno Legal Experts at NHAI, HQ

Clarification on extant rules/guidelines on reported waiver of User Fee (Toll) at Fee (Toll) plazas in case of waiting time more than 3 minutes

Notification 2010 GSR 950(E), Clarification

Consulting services for transformation of Electronic Toll Collection and Highway operation in India
EOI, Revised TOR, Corrigendum-I, Corrigendum-II, Corrigendum-III,

EOI on Selection of Scheduled Commercial Banks for Regular Banking Accounts at NHAI Head Quarters.

Expression of Interest

NHAI invites Medical notice for the CGHS empanelled hospitals,

Project Targeted for Award for the financial year 2017-18

Project Specific Website Under PPP, OMT, EPC, O&M and Hybrid Annuity Mode

Procedure for Handling Anonymous/ Pseudonymous Complaints

For complaints of ETC/ FASTag
01125074100 Ext. 1626 / 
011250 93514
If any complaints against corruption call 
(Toll Free) No. 1800-1160-62 

Win Cash Reward Upto Rs. 25,000-/ from cash reward Scheme of NHAI  

Broad modalities for Limited Liability Partnership (LLP) firms of retired Engineers for Award of Road safety Consultancy Contracts

Tree Cutting Permission - Forest Area

Capacity Building in "Road Safety Engineering " for Engineers of NHAI, PWD and those of Concessionaire.


(1) Arbitration  Rules of SAROD 

(2) Empanelled list of Arbitrators with SAROD.

(3) Other Important documents of SAROD”


Comments on above may be submitted on e-mail id: suniljindal@nhai.org

Highway Nest Mini Wayside Amenities

EOI for Highway Nest Wayside Amenities

Bid invitation for Highway Village Wayside Amenities

Invitation for Interaction with Consultancy firms, Standard RFP for DPRs 

State wise Toll Plaza's with Phone numbers

Centralized Public Grievance Redress And Monitoring System (CPGRAMS)

   Hybrid Annuity Model 

 Click here for MCA & RFP Documents

New e-tender-NIC Portal


Buy Online Fastag

Frequently Asked Questions

Participating Banks:

(i) ICICI Bank (Customer care 1800 210 0104)

(ii) Axis Bank (Customer care 1800 103 5577)

(iii) IDFC Bank (Customer care 1800 266 9970)

(iv) SBI Bank (Customer care 1800 110 018)

Standard Operating Procedure (SOP)

(i)Guidelines for Project Implementation Units working as PoS

(ii) Guideline to Fix the RFID Tag

(iii) Standard Procedure for FASTag Users in ETC lane

(iv) Standard Procedure for toll operators for ETC lane:

Point of Sale Locations (PoS)

(i)ICICI Bank:

(ii) Axis Bank

(iii) IDFC Bank (Coming Soon)

(iv) SBI Bank (Coming Soon)

FASTag Active Toll Plazas:

For any problems / feedback related to ETC please contact etc.nodal@ihmcl.com

Nodal officers for ETC Dispute Resolution

For HO Users
For RO/PIU and External Users 

Performance Management System

For HO Users
For RO/PIU and External Users 

MoU between NHAI & ISRO & NECTAR for use of Spatial Technology for Monitoring and Managing National Highways

Computerised Project Information System

Project Information System (PIS)

 Toll Information System

Bill Tracking System (BTS)

Application Tracking System (ATS)

Road Asset Management System(RAMS)

Standardization of Role & Reporting Responsibilities of IE & AE

Criteria for assessment of performance of Contractors/ Concessionaire

RFAQ for PPP  Projects for the year 2014.
NIT , RFAQ,Corrigendum, Reply to Queries of RFAQ-2014

Result of RFAQ 2015, Modifications/Corrections in Result of RFAQ- 2015

Extension of Validity of RFAQ-2015 , 13.05.201630.06.2016, 20.07.2016 , Extension of validity of RFAQ 2015 ,

Modifications/Corrections in Result of RFAQ- 2015

(i) Extension of validity of RFAQ 2016 , (ii) Extension of validity of RFAQ 2016 till 31.07.2017

Result of RFAQ for OMT Projects 2016

Result of RFAQ for PPP  Projects 2016

Extension of validity of RFAQ 2014 score to dated 28.02.2015, 31.03.2015 , 30.04.2015  , 15.05.2015


This page was last updated on :
 19th December, 2017

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